Results-Driven Training & Implementation Specialist | Technical Writer | Process Improvement Expert 

Quick Summary

I specialize in empowering businesses through expert training, documentation, and process optimization. With a background in technical writing, systems implementation, and professional development, I've helped organizations streamline operations and enhance productivity. My experience spans corporate, military, and nonprofit sectors, where I've crafted impactful learning resources, facilitated workshops, and implemented scalable training solutions.

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💡 Seeking remote roles in Technical Writing and Training & Implementation.
📩 Let's connect to explore collaboration and growth opportunities!

 

 

 

 

Hello, my name is Bret Townsend. I am a training specialist, technical writer, and curriculum designer. I use a strategic approach that focuses on helping people and companies be more efficient and productive. Through diverse professional experiences, I've learned to use my skills to think strategically and creatively to encourage a culture of efficient communication and organization. As a strategist and process builder, I'm passionate about being an asset employee who contributes consistency, reliability, and organization to my team.

My work experience in customer service, corporate and military training, and document creation ranges from small, one-person startups to large companies with thousands of employees.

Specialties:
- Professional Development Training
- Strategic Planning
- Public Speaking & Facilitation
- Curriculum Design
- Technical Writing
- Implementation - Operations, Software, and Processes
- Database Creation and Management

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I Really Know My Way Around:

- MS Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint)

- Windows Operating Systems

- Microsoft 365

- Salesforce

- Just about anything Google

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